The Day-After SrumDayEurope2023. Reflecting and feeling very satisfied as a keynote speaker, conveying insights in the comparison of design thinking and agile. Using the story of the Princess and the Prince made it easy and quick to immerse learners in critical thinking about application. You know, it was an interactive, high paced workshop in WWJ-style. Because speaking is too dull for me 😋
But being a keynote-speaker also means manoeuvring oneself in the position of learner imho. I learnt about the 4H’s - Heart, Hunger, Honour, Humility. They were chosen to be the fundamental values to create Grab. And that lead to meaningful actions in the operations. "Writing down values is not the same as REALITY."
But this does: Paying a waiting fee to the driver, if she has to wait for the passenger because the passenger is late. Or the other way around: pay a fee to the passenger, because the driver is late for any reason. Micro-actions matter in operations. And certainly matter to a valued driver, who can make his day (and economic situation) better. Every day. Makes you think, eh?
If you are interested in ScrumDayEurope, read the post on LinkedIn here.